Resources during the COVID-19 Crisis

There are many resources available to people impacted by COVID-19. This page will be updated frequently as we learn of new information, but feel free to use the comment section at the bottom to share resources that are not already listed. Thank you!

COVID-19 Testing & Information

Who Should Get Tested?

People experiencing COVID-19 symptoms should get tested for COVID-19.

People who have risk factors may also get tested for COVID-19.
Risk Factors include:

– Contact with someone confirmed to have COVID-19

– A compromised immune system or a serious chronic medical condition

– Workers who support critical infrastructure such as health care facilities, grocery stores, daycares, factories, utilities, gas stations, etc.

COVID-19 Symptoms




Shortness of breath or difficulty breathing

Muscle pain

Sore throat

New loss of taste or smell



Congestion or runny nose

Nausea or vomiting


Testing Locations

All residents of DuPage County can be tested, and no appointment, doctor referral, or insurance is needed.

All residents of DuPage County can be tested, and no doctor referral or insurance is needed. By appointment only.

Open Tuesdays and Thursdays by appointment only. Call 708-745-5277 to set up an appointment.

For information on other Community Based Testing Site locations throughout the state of Illinois, please refer to the State of Illinois Community-Based Testing Sites page.

Due to the demand for this service, we anticipate there could be significant wait times associated with these drive-thru community-based testing sites. Please be patient. If you are experiencing a medical emergency, you are urged to call your doctor or emergency department to seek immediate care and instructions.

Please note: Testing or treatment for COVID-19 cannot be used against immigrants in a public charge test. You do NOT need to share any information about your immigration status to be tested.

What do I do if I think I have COVID-19?
  • Call your doctor for the most up to date information on how to get COVID-19 testing. Tell them that you may have been exposed to COVID-19. Calling ahead will help your doctor’s office take steps to keep other people from being exposed, and give you the best advice.
  • Call the DuPage County COVID-19 Hotline at (630) 221-7030. This hotline is open weekdays from 8am-4:30pm, and Saturday from 8am-1pm.
  • Call the Illinois COVID-19 Hotline 24/7, at 1(800) 889-3931. These resources are open anytime, 24 hours a day, seven days a week.
  • Please do not go to the ER seeking a COVID-19 screening unless directed to do so by a medical professional. Testing is only available under specific criteria, and since the ER may have other visitors with COVID-19 and other infections, you may actually increase your odds of contracting an illness. In the case of a true medical emergency, please do go to the ER.

Where can I get more COVID-19 Information?

How to Safely Wear a Fabric Mask

How to use Masks to Stay Safe

According to the Centers for Disease Control and Prevention (CDC), in general, the closer and longer you interact with others, the greater the risk of spreading COVID-19. If you decide to participate in public activities, continue to protect yourself by practicing everyday preventive actions. Whenever possible, keep a cloth face covering, tissues, and a hand sanitizer with at least 60% alcohol on hand.


Our community has so much to offer. If you are looking for a resource and cannot find it here, please visit DuPage CRIS.


For families with school-aged children, please contact your child’s school district for information on food delivery/pickup services. Many school districts have meals available for children who would otherwise be getting food services at school.

Immigrant Community

For information on whether you or your family may qualify for public benefits or other types of assistance please call the Immigrant Family Resource Program (IFRP) Hotline at 1-855-IFRP-NOW (1-855-437-7669). Languages available are: Spanish, Arabic, Chinese (Mandarin), Korean, Polish, Russian, Vietnamese, English, Hindi and Gujarati.

Mental Health


The Illinois Department of Human Services’ Mental Health Division has launched a free-of-charge emotional support text line, Call4Calm, for Illinois residents experiencing stress and mental health issues related to COVID-19. Individuals who would like to speak with a mental health professional can text “TALK” to 552020, or for Spanish, “HABLAR”. Call4Calm is free to use, and individuals will remain anonymous. Once a resident sends a text to the hotline, within 24 hours they will receive a call from a counselor employed by a local community mental health center to provide support. Individuals can also text 552020, with key words such as “unemployment”, “food” or “shelter” and will receive information on how to navigate and access supports and services.  

Health Resources

The DuPage County Health Department is a great resource for public health questions, breast and cervical cancer screening and treatment, tuberculosis treatment, adult immunizations, HIV services, tobacco cessation, etc.

Access Community Health Network, with three clinics in DuPage County (located in Bloomingdale, West Chicago, and Addison), provides medical services at reduced rates for individuals unable to pay higher costs, especially patients without health insurance.  They also welcome Medicaid enrollees and provide family planning services.

VNA Health Care, with two clinics in DuPage County (located in Carol Stream and Bensenville), provides medical services at reduced rates for individuals unable to pay higher costs, especially patients without health insurance. They also welcome Medicaid enrollees and provide breast and cervical cancer screening services.

Financial Support & Relief Funds

IDHS COVID-19 Immigrant Family Support Project: IDHS is dedicating $2M in pandemic emergency cash assistance to Illinois immigrants, regardless of status.  Text “COVIDIL” to 52886 to receive more information and updates.

DuPage Mutual Aid & Solidarity Network: A rapid response to the COVID-19 crisis by providing food, necessary supplies (ie, diapers, toilet paper), support, and more, free of charge. Contact at (630) 518-5390 / (630) 518-8500 ext. 107.

Betancourt Macias Family Scholarship Foundation: Providing funds to support immigrant families and individuals during the COVID-19 crisis. Contact at (360) 524-3664.

More Resources

DuPage County Community Services: Provides individual and family support, aging and disability services, transportations assistance, and more.

Prairie State Legal Services: Provides low or no-cost legal resources to low-income residents of our community.

DuPage CRIS: More resources if you can’t find what you need here.

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